Receptionist & Calling Executive

Location: Chhatrapati Shivaji Maharaj Chowk, Walhekarwadi, Sector No. 32, Nigdi, Pimpri-Chinchwad, Pune – 411033

Job Type: Full-time

Department: Administration

---

About Us

We are a medical laboratory providing medical testing services to corporate clients and individuals. We are looking for a responsible, well-organized, and friendly Receptionist & Calling Executive to join our team and help manage daily reception, client communication, and administrative activities.

Position Overview

The Receptionist & Calling Executive will be responsible for handling incoming and outgoing calls, communicating with clients, coordinating appointments and medical test schedules, managing reception activities, and supporting daily administrative operations. The ideal candidate should have good communication skills, a polite attitude, and basic computer knowledge.

Key Responsibilities

• Handle incoming and outgoing phone calls professionally.
• Communicate with clients and corporate representatives regarding medical tests, appointments, and schedules.
• Make follow-up calls to clients and coordinate with the concerned team members.
• Manage reception activities and assist visitors when required.
• Maintain client details, appointment records, and daily reports in the computer system.
• Coordinate with medical staff and management to ensure smooth daily operations.
• Respond to client queries politely and provide accurate information.
• Assist management with routine administrative tasks and documentation.
• Maintain proper records and ensure timely follow-up on assigned tasks.

Qualifications & Skills

• Education: Minimum 12th Pass. Graduates are also welcome to apply.
• Experience: Freshers and candidates with relevant experience can apply.
• Communication: Good communication skills in Marathi and Hindi. Basic English communication is an advantage.
• Computer Skills: Basic knowledge of computers, MS Office, email, and data entry.
• Calling Skills: Ability to handle phone calls professionally and communicate politely with clients.
• Personal Skills: Punctual, organized, responsible, and comfortable handling multiple tasks.
• Previous experience in reception, customer service, telecalling, or administration will be an advantage.

What We Offer

• A professional and supportive working environment.
• Opportunity to learn and grow in the medical services industry.
• Hands-on experience in client coordination and office administration.
• Salary based on skills, experience, and suitability for the role.

How to Apply

Interested candidates can apply by submitting their updated resume along with their contact details. Shortlisted candidates will be contacted for an interview.

If you are organized, friendly, and comfortable handling calls and administrative responsibilities, we would be happy to hear from you.