Home Sample Collection

What it is

Home sample collection means a trained staff member visits your home or workplace at a scheduled time to collect the samples required for your tests or health package, so you do not have to travel to the center.

Why it may be recommended

Home collection is convenient for elderly patients, people with limited mobility, busy schedules, families booking multiple tests together, and preventive checkups where a center visit is not necessary.

What patients can expect

A staff member arrives within the agreed time window, verifies your details and the requested tests, collects the samples following appropriate procedures, and takes them back to the diagnostic workflow. Reports are then provided or communicated as applicable.

How the service works

1. 1Contact the center by phone or through the website form.
2. 2Share the required test or package (and prescription if you have one).
3. 3Confirm a collection appointment date, time and address.
4. 4A healthcare staff member visits the location at the agreed time.
5. 5The sample is collected following appropriate procedures.
6. 6The sample is processed through the diagnostic workflow.
7. 7Reports are communicated or provided as applicable.

Preparation

If your tests require fasting or any other preparation, the center will tell you when you book. Keep a prescription, ID and previous reports handy, and ensure someone can guide the staff member to your address.

Home collection availability

Service availability depends on the locality, time and tests requested. Some specialised samples may still need a center visit — the center will advise you when you book.